Privacy Policy

Privacy Policy

Effective Date: April 15, 2025

Welcome to Embers Store! Your privacy matters to us. This Privacy Policy describes how we collect, use, and share your information through our websites, mobile applications, and related services (collectively, the "Service").

By using our Service, you agree to this Privacy Policy.

Scope of This Policy

This Privacy Policy applies to:

Our websites and mobile apps that link to this policy
Widgets, plug-ins, downloads, and other digital tools we provide

This policy does not apply to offline data collection, third-party services, or any external websites unless otherwise stated.

Information We Collect

1. Information You Provide

Name, email, phone number, and address
Order and shipping information
Account registration or support details
Feedback, surveys, and promotional entries

2. Automatically Collected Data

IP address, browser type, operating system
Device identifiers and mobile network information
Pages visited, referring URLs, and timestamps
Emails opened and links clicked

3. Location Information

We may collect your device’s precise location if enabled, to improve your experience and offer relevant services.

4. Public & Social Content

Information you share publicly (such as reviews or social media content) may be visible to others and used by us per this policy.

Cookies & Tracking Technologies

We use cookies, pixel tags, web beacons, and local storage (collectively, "Data Technologies") to:

Maintain site functionality and preferences
Analyze website usage
Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect website performance.

How We Use Your Information

We use your information to:

Process purchases and provide support
Send transactional and marketing communications
Personalize your experience and ads
Conduct analytics and improve our services
Comply with legal requirements

SMS Notice: If you opt in, we may send automated marketing texts. Message/data rates may apply. Reply “STOP” to unsubscribe.

Information Sharing

We do not sell your personal information. We may share your data with:

Service Providers – for services like hosting, shipping, payment, and analytics
Co-Branded Promotions – if you enter joint contests or events
Credit Partners – when you apply for financing
Advertising Networks – using anonymized data for targeted ads
Legal or Business Transfers – to comply with law or in corporate transactions

Your Privacy Choices

You can opt out of marketing emails by clicking “unsubscribe.”
Text “STOP” to unsubscribe from SMS alerts.
You may block cookies via your browser settings.
You may request to view, update, or delete your data by contacting us.

Third-Party & Social Features

We may integrate tools from social media platforms. Their data collection is governed by their own privacy policies, not ours. Please review them for more information.